Alerts page in Jitterbit Management Console

Introduction

The Alerts page of the Management Console lets Harmony organization administrators set up alerts that are sent to registered Harmony users when certain events occur:

The available events are as follows:

• Agent down: Alert selected users when a private agent is down for a specified duration.

• New agent version released: Alert selected users when a new version of the private agent software is available for download on the Harmony Downloads page. (The alert is sent regardless of which private agent versions you have running on your systems.) The check for a new available version is made every 24 hours.

• Password expiry warning: Alert any user in the currently selected Organization when their Harmony password is set to expire within a defined number of days. (Users are not alerted if they are already inactive or have expired passwords at the time the alert is added.)

To open the Alerts page, select Management Console > Organizations from the Harmony portal menu:

The page contains the following:

• A toolbar, with these controls:

  • Search: Search for alerts by any column's value (except for Actions).

  • Filter Columns: Open the Columns drawer, to rearrange columns, or change their visibility.

Add an alert

To add an alert, follow these steps:

1. Click the New Alert button. The New alert drawer opens.

2. In the New alert drawer, set values for the following fields:

   • Event: Open menu the menu, then select one of Agent down, New agent version released, or Password expiry warning. Different fields appear depending on your choice:

     • For Agent down:

       

       • Agent: Open the menu, then select the private agent to monitor. (To monitor additional agents, create individual alerts for them.)

       • Alert after: Enter how many minutes (from 6 to 1440) the agent is down before an alert is sent. If the agent remains down after the first alert, one or two additional alerts are sent at the same interval, for a maximum of three alerts in sequence.

       • Recipients: Open the menu, then select which recipients (up to 10) to receive the alert.

     • For New agent version released:

       

       • Recipients: Open the menu, then select which recipients (up to 10) to receive the alert.

     • For Password expiry warning:

       

       • Alert before: Enter how many days before password expiry to send the alert. The number of days is a minimum of 1 day, and a maximum of 90 days or the value for Expire user passwords in the User Management tab of the Management Console's Organizations page, whichever is smaller.

   Note

   The Type field is currently fixed to Email and cannot be changed.

3. Click the Save button.

Edit an alert

To edit an alert, follow these steps:

1. Hover on an alert, then click the Edit icon in the Actions column. The Edit alert drawer opens.

2. In the Edit alert drawer, you can change values depending on the type set for Event:

   • For Agent down, you can change the following:

     • Agent

     • Alert after

     • Recipients

   • For New agent version released, you can change the following:

     • Recipients

   • For Password expiry warning, you can change the following:

     • Alert before

3. Click the Save button. (Unless you make changes, the Save button remains inactive.)

Delete an alert

To delete an alert, follow these steps:

1. Hover on an alert, then click the Delete icon in the Actions column. The Delete alert dialog opens:

   

2. To continue the action, enter the word DELETE where indicated in the dialog, then click the Delete button:

   

Table settings

You can sort tables, resize column widths, and rearrange columns:

• To sort a table in ascending order, click a column heading. Click again to reverse the sort order.

• To resize a column, drag a column's Resize bar.

• To rearrange columns, click the Filter Columns icon. The Columns drawer opens with the following controls:

  • Search: Filter the list of columns. The search is not case-sensitive.

  • Show all: Click to show all columns. By default, all columns are shown.

  • Hide: The column is visible. Click to hide it.

  • Show: The column is hidden. Click to show it.

  • Move: Click and drag to adjust the order the column appears in.

  • Save: Click to save any changes.

  • Cancel: Click to discard any changes.