OAuth 2.0 prerequisites for the PagerDuty connector in Jitterbit Integration Studio

Introduction

This page explains how to set up a PagerDuty app for OAuth 2.0 authentication. You need this configuration to use the OAuth 2.0 authentication option for the PagerDuty connector.

Create a PagerDuty OAuth application

Complete these steps to create a new PagerDuty app:

1. Go to the My Apps tab in your PagerDuty instance and click New App:

   

2. Enter a name and description for your app. In the Functionality section, select OAuth 2.0 and Events Integration, then click Next:

   

3. For the app's authorization, select Scoped OAuth. In the Permission Scope section, select the permissions your app needs:

   

   PagerDuty activities require these permissions:

   Activity	Permissions needed
   Get Incident List Incident	incidents.read
   Create Incident Update Incident Create Note Manage Incidents Create Status Update Snooze Incident	incidents.write

   After you select scopes, copy the Selected Permission Scope text. Paste this text into the Scope field in your PagerDuty connection. Click Next, then click Register App.

4. A dialog box shows your app's client ID and client secret. Save these values now. You cannot view them again after you click Continue. Enter these values in the Client ID and Client secret fields in your PagerDuty connection.