Communication settings in Jitterbit EDI
Introduction
To exchange documents with partners, you can use Jitterbit's managed VAN connection, or the AS2 or FTP communications protocols.
You configure these on the Communication settings tab of the Admin page:
Configure partner communications
To set up a communications channel with a partner, follow these steps:
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Set up the connection:
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For VAN connections, contact Jitterbit support or your Customer Success Manager (CSM).
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For AS2 or FTP connections, get the connection details from your partner's EDI implementation guide, then follow the steps for the connection type:
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Assign the connection: You can assign any connection to any partner. When you delete partners, their connections are preserved.
Filter connections
By default, you can only see connections that are active and assigned. To see other connections, use the filter toolbar:
It comprises the following:
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Search bar: Enter text to search for a connection.
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Connection menu: Open the menu, then select Select all connections to select all options, or select one or more of the following options:
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AS2: AS2 connections.
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FTP: FTP connections.
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Van service: VAN service connections.
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Status menu: Open the menu, then select Select all statuses to select all options, or select one or more of the following options:
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Active: Active connections.
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Inactive: Inactive connections.
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Assigned: Assigned connections (selected by default).
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Unassigned: Unassigned connections.
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Manage connections
Assign
To assign a connection, select a partner in the trading partners pane, then click Assign.
The word Assigned and a check mark appear in green on the connection to show it is now assigned to the currently selected partner.
Note
Many partners can use the same connection, but a partner can have only one assigned connection at a time.
Edit
To edit a connection, click a connection's Edit icon.
Edit the connection's details, then click Save.
Delete
To delete a connection, click the Delete icon. To confirm the action, enter the word DELETE in the dialog's text field, then click the Delete button.
Note
Assigned connections cannot be deleted. To delete an assigned connection, assign a different one to the selected partner.