Communication settings in Jitterbit EDI

Introduction

To exchange documents with partners, you can use Jitterbit's managed VAN connection, or the AS2 or FTP communications protocols.

You configure these on the Communication settings tab of the Admin page:

Configure partner communications

To set up a communications channel with a partner, follow these steps:

1. Set up the connection:

   • For VAN connections, contact Jitterbit support or your Customer Success Manager (CSM).

   • For AS2 or FTP connections, get the connection details from your partner's EDI implementation guide, then follow the steps for the connection type:

     • Create an AS2 connection

     • Create an FTP connection

2. Assign the connection: You can assign any connection to any partner. When you delete partners, their connections are preserved.

Filter connections

By default, you can only see connections that are active and assigned. To see other connections, use the filter toolbar:

It comprises the following:

• Search bar: Enter text to search for a connection.

• Connection menu: Open the menu, then select Select all connections to select all options, or select one or more of the following options:

  • AS2: AS2 connections.

  • FTP: FTP connections.

  • Van service: VAN service connections.

• Status menu: Open the menu, then select Select all statuses to select all options, or select one or more of the following options:

  • Active: Active connections.

  • Inactive: Inactive connections.

  • Assigned: Assigned connections (selected by default).

  • Unassigned: Unassigned connections.

Manage connections

Assign

To assign a connection, select a partner in the trading partners pane, then click Assign.

The word Assigned and a check mark appear in green on the connection to show it is now assigned to the currently selected partner.

Edit

To edit a connection, click a connection's Edit icon.

Edit the connection's details, then click Save.

Delete

To delete a connection, click the Delete icon. To confirm the action, enter the word DELETE in the dialog's text field, then click the Delete button.